Who is most likely to benefit from this service?

• people who were generally established in life prior to the COVID-19 crisis, but the crisis has tipped their mental health balance;
• people who have been mostly impacted by the COVID-related issues of isolation, loneliness, grief and loss, general stress, job loss, the effects of the mandates, etc.;
• people who have Long COVID or vaccine injury and have challenges with:
  
  • decreased quality of life, multiple losses, feelings of betrayal, feelings of being unsafe;
  • issues in relationships with health care providers, partners, family, friends and your relationship with oneself;
  • depression and anxiety as symptoms of Long COVID or Vaccine Injury (and may be exacerbated by job/income loss, ill health and medical trauma);
• people who are solution-focused and want to quickly put the COVID-19 crisis stresses behind them as quickly as possible, and are not presently in a satisfactory therapeutic relationship with a mental health professional.

Who is NOT likely to benefit from this service?

• people who, pre-COVID-19-crisis had pre-existing depression/anxiety;
• people who, pre-COVID-19-crisis were already under the regular care of a mental health professional;
• people who are looking for a medium or long-term professional therapeutic relationship to address their chronic mental health challenges;
• people looking for letters on their behalf regarding legal situations (including advocacy with employers, or “fitness for work” attestations). Neither CC TeleHealth nor our therapists will provide such letters.

Counselling and psychotherapy can feel mysterious or ambiguous to anyone who may be new to these services.  Prior to your appointment, you will be required to submit a comprehensive Member Intake Form, which includes obtaining contact information, questions about presenting concerns, goals that you may have for the process of therapy, an exploration of current coping methods and other qualitative information, as well as completing an initial stress questionnaire.

First sessions involve an informal assessment of what you have been experiencing, looking for triggers and impactful events that may have contributed to your mental health challenges and an exploration into how you are experiencing the challenge(s).  We recognize that, although there are many similarities among experiences of mental health challenges each individual can be unique in their experiences, interpretation and impact on functioning.  This is why your therapist may ask more exploratory questions during the first sessions, so that they can understand what is happening with you and can then address and attend to your unique needs.

The focus on member-therapist relationship building is essential throughout the process.  Once the problems have been assessed and goals formed for the process, we work on processing and implementing interventions (tips and techniques) focused on symptom reduction and skill coping development.  As progress is made and goals attained, we will evaluate the effectiveness of the process and look at termination of sessions, referral options or moving to maintenance sessions depending on your needs.