Mental Health Services


If you are experiencing a mental health crisis, DO NOT proceed with requesting an appointment within CC TeleHealth and instead click on the Talk Suicide Canada link and call their helpline for support immediately.

Talk Suicide Canada

The COVID-19 crisis of the past four years has brought a great deal of additional burden to nearly all Canadians. One of the most significant areas of burden has been that of mental health, as a result of the pandemic, and/or as a result of Long COVID or Vaccine Injury. To address this impact, CC TeleHealth has expanded to offer mental health services.  These services provide a non-judgmental safe space to help you work through COVID-19 triggered challenges and issues that are impacting your mental, emotional, physical and overall well-being. Depending on the frequency, impact and severity of symptoms, the process may be shorter or medium-term and may focus on short or medium-term goal attainment.

Through the creation of a safe, open and trusting relationship between member and practitioner, challenges and issues can be explored and processed. One of the key determinants of a successful outcome of mental health services involves a healthy relationship between the member and practitioner. We aim to hold space and provide an opportunity for you to explore, examine and work through issues that can often feel too uncomfortable to take on alone. You and your therapist will work together to establish goals towards individual and relationship wellness. Together you will develop strategies to achieve your goals.

We recognize the reciprocal influence of mental, emotional, physical, social and spiritual well-being. Health is a multi-faceted, multi-factor experience that will be improved when all aspects are being attended to. Through the process of engagement in our services, you could experience transformation of health, energy, vitality and wellness in an accepting, open, curious, and non-judgmental environment.

Mental Health Services are Available in the Following Canadian Provinces:

  • BC
  • Alberta
  • Saskatchewan
  • Manitoba
  • Nunavut
  • Ontario
  • PEI
  • Newfoundland & Labrador
  • Yukon
  • Northwest Territories

Who is most likely to benefit from this service?

  • people who were generally established in life prior to the COVID-19 crisis, but the crisis has tipped their mental health balance;
  • people who have been mostly impacted by the COVID-related issues of isolation, loneliness, grief and loss, general stress, job loss, the effects of the mandates, etc.;
  • people who have Long COVID or vaccine injury and have challenges with:
    • decreased quality of life, multiple losses, feelings of betrayal, feelings of being unsafe;
    • issues in relationships with health care providers, partners, family, friends and your relationship with oneself;
    • depression and anxiety as symptoms of Long COVID or Vaccine Injury (and may be exacerbated by job/income loss, ill health and medical trauma);
  • people who are solution-focused and want to quickly put the COVID-19 crisis stresses behind them as quickly as possible, and are not presently in a satisfactory therapeutic relationship with a mental health professional.

Who is NOT likely to benefit from this service?

  • people who, pre-COVID-19-crisis had pre-existing depression/anxiety;
  • people who, pre-COVID-19-crisis were already under the regular care of a mental health professional;
  • people who are looking for a medium or long-term professional therapeutic relationship to address their chronic mental health challenges;
  • people looking for letters on their behalf regarding legal situations (including advocacy with employers, or “fitness for work” attestations). Neither CC TeleHealth nor our therapists will provide such letters.

Counselling can feel mysterious or ambiguous to anyone who may be new to these services.  Prior to your appointment, you will be required to submit a comprehensive Mental Health Intake Form, which includes obtaining contact information, questions about presenting concerns, goals that you may have for the process of therapy, an exploration of current coping methods and other qualitative information, as well as completing an initial stress questionnaire.

First sessions involve an informal assessment of what you have been experiencing, looking for triggers and impactful events that may have contributed to your mental health challenges and an exploration into how you are experiencing the challenge(s).  We recognize that, although there are many similarities among experiences of mental health challenges each individual can be unique in their experiences, interpretation and impact on functioning.  This is why your therapist may ask more exploratory questions during the first sessions, so that they can understand what is happening with you and can then address and attend to your unique needs.

The focus on member-therapist relationship building is essential throughout the process.  Once the problems have been assessed and goals formed for the process, we work on processing and implementing interventions (tips and techniques) focused on symptom reduction and skill coping development.  As progress is made and goals attained, we will evaluate the effectiveness of the process and look at termination of sessions, referral options or moving to maintenance sessions depending on your needs.